FAQs
You Asked, We Answered
What is your return policy?
You have a maximum of 5-10 days to make returns upon the purchase date. You must provide your own shipping label and pay for the shipping cost to return the product. The item must be sent back with the proper tags and labels attached to it. No returns will be accepted after the 10th day from the purchase date. If you would like to inquire about a return you can contact us via email for further assistance.
What are the payment options?
There are various methods of payments, which include: cash, cash app, pay pal and Zelle.
Refunds?
Refunds will be processed within 15 days after we receive your returned package. We will not be including the original shipping fees because they are non refundable.
Our Shipping Policy
How It Works
1. Express shipping is not available for P.O. Box addresses.
2. The shipping time can range from 5-10 days and doesn’t include the 3-5 processing period required to process your order from the date your order is placed.
3. We will make every effort to deliver your package immediately. However, additional time may be required due to invalid addresses and custom clearance issues.
4. If there is any problem with your package, you must contact Customer support within 5 days after your order was placed.
5. There may be delays at the moment due to Covid 19.
6. If you would like express shipping additional fees will be applied.
More About Us
Tired of searching through endless shops, looking for just the right item? Enter Yellow Ai, where you’ll find a huge selection of clothing at unbeatable prices, only a few clicks away.
Yellow Ai was founded by a mother and daughter duo, whom are determined to deliver style to shoppers worldwide. Our store policies are fair and generous. You can find the new trendy styles of women and men clothing right here on our site. Start shopping online today and order one of our products.
